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Online Security:Mineralab's order system uses the latest SSL Encrypted Security. Therefore, you can be assured that all information transmitted, including your credit card data, will be safe. Shipping Policy:Most products featured on our web site are in stock, and will typically be shipped within one day of your order, and in many cases, on the same day as your order. We will notify you by email when we do ship your order, and provide you with any applicable tracking number at that time. While UPS rate schedules are used to compute your shipping charge, Mineralab reserves the right to ship your order by a method other than UPS, providing it is reasonably comparable in service, and that your actual shipping charge still equals what you are quoted. This could specifically include Priority Mail in lieu of UPS Ground Service, especially if you supply a Post Office box in your shipping address, so if this policy is unacceptable to you, please notify us on your order form. Other examples of substitution could include Federal Express for UPS, etc. Return Policy:All returns must be pre-authorized by Mineralab and are subject to a reasonable re-stocking fee, and if approved, must fall within a 30 day return window at the latest, in any case. Privacy Policy:As a valued customer, it is Mineralab's policy to protect your privacy. We will never release your personal data to other persons or businesses for any reason, including mail lists, telemarketing, and the like.
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